Something went wrong. Customer service tips Expand all Collapse all. Find answers to your buying, selling and account questions, or contact us for more help. You can call Ebay at (800) 305-4605 toll free number, write an email, fill out a contact form on their website www.ebay.com, or write a letter to eBay Inc, 2025 Hamilton Avenue, San Jose, California, 95125, United States. Is it possible to contact ebay support via email rather than telephone? Sometimes the Customer Service team may ask you for more information to resolve a problem on your account. When you're selling on eBay, you might sometimes need to get in touch with a buyer. When you’re selling on eBay, you might sometimes need to get in touch with a buyer. The first step is to Contact Us and tell us what the issue is. Enter your search term to display live search results. eBay Customer Support 559220632405 94ec8af5-d47e-4911-b118-95c11ed33cc8:176b24906f5 19997 Report Inappropriate Content. Get answers to your queries immediately! Use the tab key to navigate results. How you contact a seller on eBay depends on whether you've already bought an item from them or not. Some limitations. can't be contacted via Email,(works out better for them as less staff needed and robots can/will answer their . Shop by category. Contact Global Impact. Call us between 10:00am - 6:00pm, Monday – Friday. SVP, General Manager, eBay Classifieds Group. There are 5 ways to reach eBay across 3 communication modes: phone, web, twitter. It is possible to contact ebay by email in certain circumstances. other questions). If you click on where it says email in blue (in the,link given above) and then pick a subject it will take you to an online form ready filled out with your email address and user ID and when you fill it in and send, the email is sent to customer services who will respond within 48 hours To get your answer now, we encourage you to search our Help pages for information first. However emails often go unanswered or receive a generic and irrelevant answer.-----Growing old disgracefully. Contact the eBay Impact team about our initiatives to drive positive social and environmental change. Enter your search term to display live search results. eMail Us. Canceling a transaction. Find answers to your buying, selling and account questions, or contact us for more help. Government Relations Contacts. To start the resolution process, please tell us what your problem is: ... What is the eBay Money Back Guarantee? Use the Tab key to navigate results. What to do when a buyer doesn't pay. Without tracking information, eBay can't protect you because we won't be able to confirm your item was delivered. You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page; Scroll to the bottom of any eBay Help article and choose a contact option; If you need help with a recent order, select the item above to get started. Another email from Ebay stated: "we notified the seller to issue you a refund by now if the item was delivered. If that's not working either, try asking you question here. If you are a US customer, please contact US Customer Service . Contact Ebay customer service. 1 min article; Contacting a buyer or bidder. Unfortunately eBay does not communicate well via e-mail. Use TAB key to navigate results. eBay Customer Service 559188409162 b8250ae4-f077-480b-adcf-081d9b4c0326:176b1661cba 19997 I just see options for "call us." If you can't find the information you need in our Help articles, and would like to get in touch with us, we're here to help. If you still can't find what you need, scroll to the bottom of most Help pages to see ways of contacting us. It then offers options to help users to resolve the buying, selling or other issue they're having. If you don't see the same message there, the email is fake. Rob Hattrell. Selling and Fees Ask about your item, photo issues, selling fees, selling tools, etc. Chat with Us. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Contact Government Relations. Use TAB key to navigate results. You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page Scroll to the bottom of any eBay Help article and choose a contact option Get in … We'll keep your email address, and that of the other member, confidential. If you still can't find what you need, scroll to the bottom of most Help pages to see ways of contacting us. Depending on whether they've already purchased an item from you, or have just bid on one of your listings, you'll be able to contact them in slightly different ways. eBay's Online Customer Service provides you with the information you need to buy and sell. View basket for details. Shop by category. eBay does not provide customer service by email, but does provide it by phone. One of our top priorities is protecting our members, so we don't allow contact … Find answers to your buying, selling, and account questions, or contact us for more help. Send a Message on EBay: To email an eBay user, click the user's name anywhere you see it on eBay … If you have a problem with an item you bought and received, or didn't receive, start by contacting your seller. To get your answer now, we encourage you to search our Help pages for information first. Skip to main content. Copyright © 1995-2020 eBay Inc. All Rights Reserved. Enter your search term to display live search results. To report a fake email, forward it as an attachment to spoof@ebay.com. The "contact us" tool is a part of eBay's online customer support system.The tool asks eBay users to describe their problem in a few short words. Listing Violations Report a listing violation or prohibited (banned) item . I've tried to find an email address for customer support but haven't been successful. ... an "item not received" claim. If you can't find the information you need in one of our Help articles, and would like to talk to us, we're here to help. eBay will not protect you from a claim if you send the tracking number to the buyer via email. Find answers to your buying, selling, and account questions, or contact us for more help. How you contact a seller on eBay depends on whether you've already bought an item from them or not. You can contact eBay Customer Service in the following ways: If you need help with a recent order, select the item above to get started. For general issues and inquiries, please contact our Customer Support Team. Enter your search term to display live search results. Andy Cring. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact eBay in an easy-to-use summary, as well as a full comparison of the 5 ways to reach eBay, compared by speed and customer recommendations. It took me almost 30 days to receive the watch there was no way he would have received it, This email was sent to me on 12/12. Expect a reply within 24-48 hours. If you haven.t received it, contact seller." The first step is to contact the member through the Resolution Center and try to resolve the problem. You can contact eBay Customer Service in the following ways: If you need help with a recent order, select the item above to get started. Sending information to Customer Service. There is no manner in which to contact ebay Customer Service by email only. If you can't find the information you need in our Help articles, and would like to get in touch with us, we're here to help. eBay Customer Service 559310583602 34fed4a1-e7eb-4452-baf9-9f1303e4a0a2:176b42bee05 19997 How you contact a seller on eBay depends on whether you've already bought an item from them or not. If you choose to access customer support through the "Help & Contact" section on eBay's site, the … Find Instant Answers. Alessandro Coppo. The reason it hasn't been answered is that eBay removed it's Email address from it's contact options so they . From time-to-time, our wait times may be longer than usual. The eBay Customer Support team will help sort out any tough issues with your eBay purchase. Is it possible to contact ebay support via email rather than telephone? If you're suspicious about an email that claims to be from eBay, sign in to My eBay and click the Messages tab. When you're selling on eBay, you might sometimes need to get in touch with a buyer. Ask about registration, passwords, and changing your email or User ID. But from eBay forums and community responses this is one of the least recommended ways to contact eBay. Depending on whether they've already purchased an item from you, or have just bid on one of your listings, you'll be able to contact them in slightly different ways. eBay staff believe that the Aus boards aren't worthy of their time so they treat them like mushrooms. SVP, Head of eBay Europe Scroll to the bottom of any eBay Help article and choose a contact option. Account Security When you're selling on eBay, you might sometimes need to get in touch with a buyer. Feb 26, 2013 8:54:12 AM. I have searched the web for their contact info and only came across their Australian address: customerhelp_au@ebay.com. Copyright © 1995-2020 eBay Inc. All Rights Reserved. How you contact a seller on eBay depends on whether you've already bought an item from them or not. If you're a seller, you can also go to Seller Help to manage issues with returns, items not received, refunds, feedback and defect removal, and any policy notifications we've sent you. If you can’t find the answer, we’ll connect you with one of our team members. eBay Customer Service 559329614383 8424b71a-7ea6-4672-9c8b-5e97eb08c357:176b46c4427 19997 If that goes nowhere fast, open a case in the Resolution Centre. In case you didn't realize there was an alternative, the best phone number for eBay customer support is 866-540-3229. Interim Chief Financial Officer. You can view and respond to your messages by visiting My eBay and clicking the Messages tab. For example, if you made a payment for your seller fees but it isn't shown on your account, we might ask you to send us a … Ebay supplied me with his name and address. How can I contact Singapore Customer Service? 1 min article; Contacting a buyer or bidder. Scroll to the bottom of any eBay Help article and choose a contact option. Bidding and Buying Ask about search for items, bidding and buying, paying for an item, etc. eBay company and contact information including phone number, address, e-mail address, and other contact and company related information. Find out how to reach them here. View cart for details. Something went wrong. Does anyone have an email address? Contact our Government Relations team for federal, state, and local public policy inquiries. From time-to … From time-to-time, our wait times may be longer than usual.